Empress Hotel - Douglas

Central Promenade, Douglas, Isle of Man, IM2 4RA  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Empress Hotel - Douglas

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking
 24-Hour

24-hour reception

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Hiking

 Spa and relaxation

Spa lounge

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Overview

The 3-star Empress Hotel boasts close proximity to Onchan Pleasure Park and Camera Obscura just 1.7 km away. Founded in 1890, the hotel underwent a renovation in 2010.

Empress Hotel is 10 minutes' walk from the center of Douglas. The hotel is placed 5 minutes' walk from Manx Museum, Gaiety Theatre and Palace Cinema.

Bars, restaurants and brasseries are set close to the property.

Empress Hotel is within a 15-minute drive to Ronaldsway airport.

Rooms

The lovely hotel provides guests with 102 rooms including Contemporary Double Room, Family Double Room and Executive Double Room that offer coffee/tea makers, a dressing area, a writing desk, heating and TV. There are rooms with a fantastic view of the bay. They also have en suite bathrooms with a shower, a hairdryer and free toiletries.

Eat & Drink

The specialty restaurant serves fresh Asian meals. The hotel’s Piano serves snacks and seafood along with complimentary drinks.

Services

Business facilities at Empress Hotel include a meeting room, printers and a business center.

Relax

On-site children facilities feature cribs and video games.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Year renovated:   2010.  Number of rooms:   102.

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Facilities

General

  • Free Wi-Fi
  • Indoor parking
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator

Sports & Fitness

  • Hiking
  • Golf course
  • Fitness center

Services

  • 24-hour room service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Newspaper service
  • Shoe shine service
  • Wake up service

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Catering service

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Paid babysitting/Child services
  • Video games

Leisure facilities

  • Casino
  • Spa lounge
  • Steam bath
  • Jacuzzi
  • Garden area
  • Leisure/TV room
  • Television in lobby
  • Reflex massage

Room view

  • Sea view

Room facilities

  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay at the price of GBP 7.50 per person per night in a crib. 
  • One child may stay at the price of GBP 15 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Empress Hotel - Douglas Douglas location
Show big map »

Hotel Address:

Central Promenade, Douglas, Isle of Man, IM2 4RA

Get directions
City Center
  • Douglas
    300 m
Airports
Restaurants
  • The Gallery Restaurant (cuisine: English)
    90 m
  • The Italian Job (cuisine: Italian)
    140 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2010
  • Number of rooms:
    102

Rooms and availability

Empress Hotel Contemporary Double RoomEmpress Hotel Contemporary Double RoomEmpress Hotel Contemporary Double Room
Contemporary Double Room
Bed type: Double Bed or 1 Double and 1 Single bed
Size: 16m2
Check Prices
  • Shower
— Less information+ More information

Contemporary double room, with superb views across Douglas Bay.

Room facilities
    Empress Hotel Double RoomEmpress Hotel Double RoomEmpress Hotel Double Room
    Double Room
    Bed type: Double Bed or 1 Single bed or Double or Twin beds
    Size: 16m2
    Check Prices
    • Private bathroom
    — Less information+ More information

    Classic Single Room

    Room facilities
      Empress Hotel Family Double RoomEmpress Hotel Family Double RoomEmpress Hotel Family Double Room
      Family Double Room
      Bed type: Double Bed
      Check Prices
      — Less information+ More information

      Family Room

      Empress Hotel Executive Double RoomEmpress Hotel Executive Double RoomEmpress Hotel Executive Double Room
      Executive Double Room
      Bed type: 1 Single bed
      Size: 16m2
      Check Prices
      • Shower
      — Less information+ More information

      Executive Double Room, Sea View

      Room facilities
        Empress Hotel Executive SuiteEmpress Hotel Executive SuiteEmpress Hotel Executive Suite
        Executive Suite
        Bed type: Double Bed or 1 Single bed
        Check Prices
        — Less information+ More information

        Executive Suite, Sea View

        How to reach hotel

        hotel Empress Hotel - Douglas Douglas location
        Show big map »

        Hotel Address:

        Central Promenade, Douglas, Isle of Man, IM2 4RA

        Get directions
        City Center
        • Douglas
          300 m
        Airports
        Restaurants
        • The Gallery Restaurant (cuisine: English)
          90 m
        • The Italian Job (cuisine: Italian)
          140 m
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2010
        • Number of rooms:
          102

        Empress Hotel Location

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        • Airports
        • Underground stations
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        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
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        • General

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        Click the hotel to go to the main hotel page.

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        What's nearby

        Popular areas

        • City Center - 200 m

        Local Attractions

        • Onchan Pleasure Park - 2.0km
          Onchan
        • Nautical Museum - 14.5km
          Bridge Street, Castletown
        • Leece Museum - 16.1km
          The Old Courthouse, Peel
        • Curraghs Wildlife Park - 11.8km
          Main Road
        • House of Manannan - 15.9km
          Mill Road, Peel

        Near the hotelNear the hotel

        • Manx Museum - 200 m
          Douglas

          Restaurants Nearby

          • The Gallery Restaurant - 90 m

            Address: Harris Promenade
            Phone: + 44 (0) 1624 645500

            71% likes this, based on 53 reviews
            Cuisine: English
            Price Range: CAD 58 - CAD 145

          • Millennium Saagar - 170 m

            Address: 1 Sherwood TErrace, Broadway
            Phone: +44 (0)1624-679 871

            63% likes this, based on 36 reviews

          • Sir Norman's - 180 m

            Address: The Sefton Hotel
            Phone: +44 (0) 1624 645500

            57% likes this, based on 64 reviews
            Cuisine: English, Vegetarian, Healthy, Diner

          • The Italian Job - 140 m

            Address: The Villa Marina Arcade
            Phone: 01624 676905

            73% likes this, based on 100 reviews
            Cuisine: Italian

          • Imperial Dragon - 170 m

            Address: Caledonia Hotel, Loch Promenade

            72% likes this, based on 33 reviews
            Cuisine: Chinese

          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  11 am
          • Year renovated:
            2010
          • Number of rooms:
            102
          Cities nearby
          • Kirkcudbright hotels - 81km
          • Bangor hotels - 95km
          • Newton Stewart hotels - 90km
          • Stranraer hotels - 90km
          • Portpatrick hotels - 87km
          • Workington hotels - 81km
          • Cleator hotels - 79km
          • Cockermouth hotels - 92km
          • Newby Bridge hotels - 99km

          Empress Hotel Reviews

          Guest reviews are submitted by our customers after their stay at Empress Hotel

          Individual guest reviews

          • Single
            8.8

            It was clean and comfortable.

            The lights in the corridors were on all night, which makes it harder to sleep as the light leaks into the room.

          • Older travelers
            6.6

            Location and friendly staff

            Downstairs fine bedrooms need updating. Windows need attention as does the shower system. Not the largest of rooms!

          • Single
            7.8

            The friendly staff make this the exceptional place to stay in Douglas

          • Single
            9.6

            The hotel staff were very friendly and helpful. The hotel is in a very good location for the beach and douglas town centre.

            The only complaint i have is the staff are to quick when taking your breakfast plates

          • Older travelers
            8.2

            the staff at the hotel were very polite and helpfull always eager to please would stay here again.

            the coffee was catering brand it was rubbish

          • Older travelers
            8.8

            It was very comfortable with good views of Douglas Bay

            The lift "call to go up" button on the ground floor did not work

          • Group of friends
            8.2

            The location was excellent and the standard of the hotel was exceptional

            Our room and bed was slightly too small. Dont stay in the cheaper smaller hotel rooms if you plan on moving around alot in them.

          • Group of friends
            9.6

            central to where we were meeting friends

            the bar closed at quart to midnight when in brochre it says 1 a.m. there were people in too some of our group arrived a few minutes before us and got served

          • Single
            8.0

            I stay regularly in the iom , and unfortunately the general concept of customer service on the Island is appalling. However the Empress is the one exception the staff treat everyone with great care and it is always a great pleasure to return to the Crown Jewel of Douglas

          • Older travelers
            9.2

            Very comfortable and relaxed. service excellent and staff extremely obliging & polite..

            White paint on toilet seat was chipped in places giving it an unclean appearance even though it wasn'T. Grooves on window frames were dirty (only visible when window opened)

          • Older travelers
            7.0

            Nice location and sea views; lovely pool and jacuzzi.

            Breakfast would have been better if cooked food made to order. Why no local kippers?

          • Older travelers
            8.2

            For our second stay at the empress (in 20 years) we wwere pleased to see that it had maintained its customer service standards

          • Single
            9.2

            An imressive entrance/bar/dining area after you have transited the covered stairs from the Promenade. All the staff were very friendly especially the receptionist. The buffet breakfast was of very good quality

          • Older travelers
            7.4

            Very convenient for all of our needs, such as being near public transport,etc. The view from our room was excellent.

            The decor in our room was not good. Paper was peeling from the walls and the (cheap) furniture was chipped.

          • Couple
            7.8

            Breakfast was to a high standard and the staff were friendly and efficient.

            The gym/pool area is an attractive feature of the hotel but having seen them they do need updating. After getting ready to swim, we decided against it as it didn't look very clean and I received a minor electric shock from the running machine. As this area is unmanned, we were unable to ask for assistance

          How to reach hotel

          hotel Empress Hotel - Douglas Douglas location
          Show big map »

          Hotel Address:

          Central Promenade, Douglas, Isle of Man, IM2 4RA

          Get directions
          City Center
          • Douglas
            300 m
          Airports
          Restaurants
          • The Gallery Restaurant (cuisine: English)
            90 m
          • The Italian Job (cuisine: Italian)
            140 m
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  11 am
          • Year renovated:
            2010
          • Number of rooms:
            102